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March 23, 2023

Integrations

Rippling SSO Integration

Rippling SSO Integration

🔑 Rippling SSO Integration

We are excited to officially partner with Rippling and launch our SSO/SCIM integration on the Rippling App Shop.

You can now easily provision Rootly access to your employees from Rippling - saving your administrators from having to manually add each person.

Rootly Single-Sign-On (SSO)
Connect Rootly with Rippling via SAML, so your users can access Rootly without having to key in their email/password combinations.

Auto Create & Remove Accounts in Rootly
Connect Rootly with Rippling to automatically create and remove user accounts when you onboard and offboard employees.

Check out our SSO Integrations page to get started!

🌝 New & Improved

🆕 Ability to export incidents are now tied to Incident Read role permission in RBAC
💅 Enhanced Add Action Item task to be able to assign to a role
💅 Custom fields mapping are now supported on Zendesk integration
🐛 Fixed inability to auto-invite assigned user in Auto Assign Role from On-Call Rotation workflow task
🐛 Corrected Firefox display error on datepickers
📝 Updated Zendesk integration doc to show required permissions

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📝 Alert Notes

🚨 New Alert Sources: Checkly and New Relic

🔊 Configurable Alert Volume

🔔 Notify Slack Channel of Shift Changes

📦 Customizable Alert Description

🤳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

😅 Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

🤑 On-Call Pay Calculator

💓 Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

🤓 Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

💅 New Navigation Bar and Configuration UI

🥸 Sync On-Call Schedules with Slack User Groups

🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call