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May 9, 2024

On-Call

🤝 Partial Shift Overrides in Rootly On-Call

🤝 Partial Shift Overrides in Rootly On-Call

🤝 Partial Shift Overrides in Rootly On-Call

Life happens, even when you’re on call. Whether it’s an unexpected school pickup, a much-needed screen break, or anything else the day throws at you, we’ve made it easy to take the time you need without saying a silent prayer to the reliability gods that you won’t get paged. Legacy solutions make you override your entire shift, then revert the override when you’re ready to hop back in. With Rootly On-Call, you can set up overrides for any period of time, for any or all of your on-call shifts, with a couple clicks. Just head to On-Call Shifts, click “Create Override”, specify the time frame, and assign another teammate.

Easy as that!


🌝 New & Improved

🆕 RBAC introduced for Rootly On-Call. Now teams can grant edit permissions to only team leads/managers.
💅 Improved interface to view multiple on-call schedules on a single view.
💅 On-call schedules can no longer be deleted until it’s been removed from all escalation policies.
🐛 Fixed pre-selection of default template on incident retrospectives page.
🐛 Fixed poor display of incident summary, caused by failure to account for HTML tags.

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👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

🔦 Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

📊 Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command