🤖 AI Meeting Bot for Incident Bridges

Getting on a call is the best way to collaborate with your teams and quickly resolve incidents. However, virtual meetings are a black box: discussions are lost, decisions are forgotten, and your incident is no longer a complete record of what you and your team did.

Introducing Rootly’s AI Meeting Bot

‍Say goodbye to manual note-taking and fragmented communication: Rootly’s AI Meeting Bot empowers your teams to collaborate where work is already happening. Rootly’s AI Meeting Bot embeds your virtual meeting conversations directly into your incident.

• Meeting Bot will automatically join the call, and immediately begin transcribing and summarizing the conversation.
• Your Rootly Incident will stay up to date based on your conversation, ensuring that nothing gets lost and your team stays organized.

What’s new?

During an incident: focus on resolution

The AI Meeting Bot reduces manual overhead, letting you concentrate on getting your systems back online. Here’s how:

• Incident Onboarding: Talk to the Meeting Bot to catch up quickly on the incident, including discussions in the meeting room.
• Real-time Updates: Automatically adds key events to your incident timeline as they happen.
• Actionable Insights: Creates and assigns follow-ups, ensuring tasks are ready for action post-incident.

After the incident: break siloes and share context

Once the incident is resolved, Rootly’s AI Meeting Bot helps you seamlessly transition to postmortem tasks:

• Incident Summaries: Automatically generate a complete history of your incident, including meeting summaries, to empower your postmortem tasks.
• Perfect Replay: Provides call recordings and transcripts to onboard new team members or analyze incident handling.

Enterprise ready

Designed with enterprise needs in mind, the AI Meeting Bot offers:

• Support all virtual meeting rooms: Rootly’s AI Meeting Bot can integrate into your preferred virtual meeting tool, including Zoom, Google Meet, Microsoft Teams, Webex, and Slack Huddles.
• Scalable Collaboration: Support for multiple breakout rooms per incident, enabling focused team efforts.
• Enhanced Security: Control what your Meeting Bot records to ensure confidential information is kept secure.
• Data Privacy: Rootly is dedicated to maintaining the highest standards of privacy and security. Read more about our data philosophy here.

Get Started with your AI Meeting Bot

1. In your Rootly admin, navigate to the integrations tab and select your virtual meeting room tool.
2. Customize your configuration based on how your team prefers to work with virtual meeting rooms. Make sure you toggle the AI features on.
3. When you join your virtual meeting room during an incident, your Meeting Bot will join and automatically begin taking notes and transcribing.

Ready to experience a new level of incident collaboration? Try Rootly’s AI Meeting Bot today‍‍

🌝 New & Improved

🆕 Teams can now switch between multiple GitHub organizations on the Integrations page in Rootly. They no longer have to delete and re-install in order to switch to a different GitHub organization.

💅 The New Incident Form can be optionally re-prompted when transitioning from In-Triage to Active status. This gives responders the opportunity to enter additional data before officially marking an incident as active.

💅 Added the ability to clear existing Labels field on Update GitLab Issue workflow action.

💅 Updated the SSO behaviour to ask for the end-users’s work email instead of their email domain to help avoid any confusions on the term “domain”.

🐛 Fixed intermittent issue with alert-based round robin paging not picking the correct subsequent notification target.

🐛 Fixed issue with some users unable to use the 📌emoji to add Slack messages to the timeline.

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