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Incident management insights, guides, and product updates from Rootly

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Do Dollars Make Sense for Incident Management?

Do Dollars Make Sense for Incident Management?

Tying revenue metrics directly to incident management might feel logical but could be doing your business more harm than good. It’s time to rethink how we measure and manage outages.

Tom Webster

Tom Webster

November 20, 2024
6 mins
AWS re:Invent ‘24 - The Unofficial SRE Guide

AWS re:Invent ‘24 - The Unofficial SRE Guide

A curated list of sessions to make the most out of re:Invent as an SREwe

Jamie Baker

Jamie Baker

November 19, 2024
5 mins
The Unofficial SRE Track for KubeCon NA '24

The Unofficial SRE Track for KubeCon NA '24

KubeCon doesn’t have an SRE track, so we’ve gone through the 300+ talks so you don’t have to. We picked the ones that we find more inspiring for reliability folks.

JJ Tang

JJ Tang

November 4, 2024
4 mins
Improving Incident Response Through Cross-Functional Collaboration

Improving Incident Response Through Cross-Functional Collaboration

An incident affects more than just the engineering team—it puts customer trust, legal standing, and financial stability on the line. Learn how simplify collaborative response effectively.

Purvai Nanda

Purvai Nanda

October 29, 2024
8 mins
DORA ‘24 Report: What’s in it for SREs?

DORA ‘24 Report: What’s in it for SREs?

With insights into AI and platform engineering, DORA’s 2024 report digs into what’s actually helping (and hurting) engineering organizations. In this blog post, you’ll learn how the findings may apply to SRE teams.

Jorge Lainfiesta

Jorge Lainfiesta

October 25, 2024
6 mins
Key Features to Look for in Incident Management Software

Key Features to Look for in Incident Management Software

SREs need an incident management solution that’s intuitive, flexible, and powerful. In this post, we explore the key features to consider when evaluating incident management tools, from automation to multi-cloud redundancy.

JP Cheung

JP Cheung

October 23, 2024
7 mins
PagerDuty Pricing: Is It Worth the High Cost in 2024?

PagerDuty Pricing: Is It Worth the High Cost in 2024?

PagerDuty is known for its high costs, and this article breaks down what each tier offers in 2024, uncovering hidden fees and frequent upsells.

Andre King

Andre King

October 18, 2024
7 mins
Your Incident Response Playbook is broken (and how to fix it)

Your Incident Response Playbook is broken (and how to fix it)

Treating your incident response playbook as rigid can backfire. Incidents demand flexibility, judgment, and real-time decision-making. Discover how to balance process with empowerment and foster a culture where responders can make effective choices under pressure.

Ashley Sawatsky

Ashley Sawatsky

October 16, 2024
7 mins
5 Ways To Automate Incident Response With Slack

5 Ways To Automate Incident Response With Slack

Stop juggling multiple tools during an incident response. Learn how you can automate incident management from start to finish using Slack

Iryna Iurchenko

Iryna Iurchenko

October 14, 2024
4 mins