PagerDuty vs Rootly On-Call: Key Differences
PagerDuty is just a paging solution designed to wake you up when things go wrong, but it does not help you respond or learn from the incident beyond acting as a smoke detector.
Rootly is an all-in-one incident management platform designed for the entire incident lifecycle, not just paging. Orchestrating response from on-call alerting all the way to the retrospective and everything in between. Companies such as LinkedIn, Figma, NVIDIA, and 100s of others rely on Rootly to manage their incidents already.
10 Common PagerDuty Challenges
PagerDuty was launched a year before the first iPhone was even invented. How modern teams work and respond to incidents has evolved exponentially since then but PagerDuty has not. Here’s the most common feedback and shortcomings we hear from PagerDuty customers.
{{rich-text-card-wrap}}
End-to-End Incident Management With Rootly
Rootly is an end-to-end incident management platform that powers the entire incident response lifecycle, from first alert to retrospective.
PagerDuty is primarily an alerting tool that offers some rudimentary incident management capabilities at an extra charge that often aren’t used.
{{rich-text-img-card-wrap}}
Feature Comparison
Migrate from PagerDuty to Rootly in minutes
- PagerDuty has done a good job defining the core concepts of on-call and paging. Rootly On-Call has deliberately kept those concepts the same which makes ease of adoption and the learning curve for responders very easy. We often hear it feels second nature to pick-up and start using.
- We have an automated migration process pulls over schedules, escalation policies, and user details. We have a team of experts that were former PagerDuty employees specifically dedicated to ensuring this process is seamless.
- The entire migration process for small teams is less a matter of minutes but for larger organizations can be longer depending on complexity.