Celebrating Our Nine New G2 Awards

We’re proud to share that we've been recognized as a High Performer and Enterprise Leader in Incident Management for the sixth consecutive quarter in the G2 Summer 2023 Report! In total, Rootly received nine G2 awards in the Summer Report:

🏆 Best Estimated ROI: Earned the best estimated ROl rating in its category based on a combination of estimated time to achieve ROl and time to go live.
🏆 Best Support – Enterprise: Earned the highest Quality of Support rating in its category.
🏆High Performer – Enterprise: Products in the High Performer quadrant in the Enterprise Grid® Report have high Customer Satisfaction scores compared to the rest of the category.
🏆Momentum Leader: Products in the Leader tier in the Momentum Grids rank in the top 25% of their category's products by their users.
🏆High Performer: Products in the High Performer quadrant in the Grid® Report have high customer Satisfaction scores compared to the rest of the category.
🏆Users Most Likely to Recommend – Mid-market: Earned the highest Likely to Recommend rating in its category.
🏆High Performer – Mid-market: Products in the High Performer quadrant in the Mid-Market Grid® Report have high customer Satisfaction scores compared to the rest of the category.
🏆Easiest To Do Business With – Mid-market: Earned the highest Ease of Doing Business With rating in its category.
🏆High Performer – Asia Pacific: Products in the High Performer quadrant in the Asia Pacific Regional Grid® Report have high Customer Satisfaction scores compared to the rest of the category.

We’d like to extend a heartfelt thank you to our customers for the many positive reviews that resulted in our recognition in these categories. And thanks to G2 for assembling and tracking this important data for the industry.

From the first conversation a customer has with our sales team, to ongoing support long after onboarding, no other incident management platform provides the same level of on-demand care and attention to customers. That’s something we’re extremely proud of. We have a dedicated team of in-house incident experts and engineers who have a deep understanding and empathy for the work of incident responders.  

Whether you’re the SRE getting paged at 3 AM or the customer who is impacted when your favorite tool isn’t working, our goal is to make incidents a better experience for everyone involved. We couldn’t do it without our customers, who are also amazing partners as we continuously evolve Rootly to be the best incident management solution out there. We look forward to continuing to work together to transform the reliability and incident response space for the better.

“Overall, the reliability of Rootly is great. The people are great. They definitely take customer feedback seriously. There have been a lot of changes since we started using Rootly, where they've driven Rootly to create a better user experience and just a better product in general. It was great to start with, and it's just even better now. It gets better every day.”  – Matthew Martinez, Site Reliability Engineer, Upstart

As a thank you to our customers, partners, and community for making this possible, we got you a little gift 🎁. Head to rootly.gift and use the discount code G2WINNERS for up to two free items (free shipping included)! We can't wait to see you decked out in your Rootly swag.

Now back to doing what we do best—grinding to keep our customers happy!

– JJ, Quentin, and the Rootly team