Step-by-Step Guide to Building an Robust Incident Response Communication Plan

Step-by-Step Guide to Building an Robust Incident Response Communication Plan

Learn how to build a clear, actionable incident response communication plan that ensures effective internal and external communication during any incident.

JJ Tang

JJ Tang

September 13, 2024
7 mins
Mastering SEV0: Best Practices for Handling High-Severity Incidents

Mastering SEV0: Best Practices for Handling High-Severity Incidents

Handling SEV0 incidents requires careful but expedite action. Learn how top performing teams deal with them at scale.

JJ Tang

JJ Tang

August 23, 2024
7 mins
How to Choose the Best On-Call Management Software for Your Team

How to Choose the Best On-Call Management Software for Your Team

Your on-call management software can make or break your reliability story. Find out which boxes your on-call solution should be checking for you.

JJ Tang

JJ Tang

July 22, 2024
10 mins
How Meta and Google use AI to improve incident response

How Meta and Google use AI to improve incident response

Discover how Google is optimizing for accuracy in its AI strategy, while Meta strives to expand its response capabilities through machine learning.

JJ Tang

JJ Tang

July 2, 2024
6 mins
Introducing six Rootly AI features: focus on the incident, leave the paperwork to us

Introducing six Rootly AI features: focus on the incident, leave the paperwork to us

Say hello to smarter incident management with smart summaries, mitigation message suggestions, and our new conversational assistant! 🚀✨

JJ Tang

JJ Tang

March 12, 2024
6 min read
Building a Privacy-First AI for Incident Management

Building a Privacy-First AI for Incident Management

Bringing AI into the game, Rootly isn't just playing it safe with privacy; we're setting a new standard. Discover the fusion of cutting-edge AI with uncompromised privacy in incident management

JJ Tang

JJ Tang

February 14, 2024
5 min read
Celebrating Our Nine New G2 Awards

Celebrating Our Nine New G2 Awards

We’re proud to share that we've been recognized as a High Performer and Enterprise Leader in Incident Management for the sixth consecutive quarter in G2 Summer 2023 Report! In total, Rootly received nine G2 awards in the Summer Report.

JJ Tang

JJ Tang

September 5, 2023
3 min read
Rootly Raises $12 Million from Renegade Partners, Google Gradient Ventures, & XYZ Ventures

Rootly Raises $12 Million from Renegade Partners, Google Gradient Ventures, & XYZ Ventures

Rootly has already helped companies manage 60,000+ incidents and we are just getting started! We are on a mission to make reliability every company’s superpower.

JJ Tang

JJ Tang

August 10, 2023
4 min read
How Many SREs Does Your Company Need? Here’s How to Decide

How Many SREs Does Your Company Need? Here’s How to Decide

Tips for deciding how many SREs your company should hire.

JJ Tang

JJ Tang

October 9, 2022
5 min read
Podcast: Break Things on Purpose with Gremlin | Building Rootly with JJ Tang

Podcast: Break Things on Purpose with Gremlin | Building Rootly with JJ Tang

Our co-founder JJ reflects on building the fastest-growing incident management platform and the surprising learnings.

JJ Tang

JJ Tang

April 24, 2022
9 min read
What Does AIOps Mean for SREs? It’s Complicated.

What Does AIOps Mean for SREs? It’s Complicated.

AIOps can bring some value to SREs, but it’s important to maintain healthy perspective about the limitations of AIOps.

JJ Tang

JJ Tang

March 11, 2022
4 min read
Importance of Good Incident Communication

Importance of Good Incident Communication

From alerting to during to post incident, great communication is the key to effective incident response.

JJ Tang

JJ Tang

February 4, 2022
6 min read