Rootly & DX partner to quantify productivity gains in incident management

Engineering leaders are data-driven

‍Engineering leaders use data every day across our platform to make decisions on how to solve incidents and how to improve processes. Data is critical in incident management to decide which teams need additional engineering support, which need investment, and which are performing optimally. Deciding on tooling that supercharges teams is no different. Leaders need concrete data to determine which tools yield ROI worth pursuing.

Rootly and DX

Here at Rootly, we’re dedicated to providing tools that empower teams to streamline their incident management and on-call processes. That’s why we’ve partnered with DX, an engineering intelligence platform designed by leading researchers, to quantify Rootly’s impact on developer productivity and experience. The DX platform combines data from development tools with self-reported data collected from developers to offer a comprehensive view of engineering productivity and its underlying factors.

We’re particularly excited by this partnership because DX are innovators in the field. They’ve developed proprietary measurement frameworks including DX Core 4 and DXI. These insights are used by leaders at every level of the organization, from CXOs to platform teams to frontline managers.

Through our partnership, Rootly customers will be able to quantify how Rootly is improving key metrics like MTTR (mean time to recovery), on-call burnout, developer sentiment, and team performance over time. This is critical for calculating follow-on metrics like costs saved by reducing opportunity cost from lost developer time, minimizing downtime, and lowering new engineer ramp-up time.

As part of the partnership, customers will also gain access to DX’s broader measurement that provides benchmarking and understanding of developer productivity overall. The goal is to empower you with data to make the right decisions to optimize productivity and prove the value we know Rootly brings.

What’s next?

DX has already begun conducting studies with organizations to analyze the impact they're seeing using Rootly. In the coming months, they’ll share their findings and case studies to demonstrate Rootly's impact on incident resolution processes.

If you’re a Rootly customer or considering Rootly for your team, reach out to us about using DX to get the data you need to uplevel your team and improve productivity.

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