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Top 7 PagerDuty Alternatives in 2024: Cost-Effective Solutions for Modern Teams

Once a leading on-call and alerting solution, PagerDuty is now seen as a legacy tool that struggles to meet the demands of modern SRE teams. Discover the seven most popular, cost-effective, and innovative solutions in the market for 2024.

JJ Tang

September 18, 2024

14 mins

Your Incident Response Playbook is broken (and how to fix it)

Treating your incident response playbook as rigid can backfire. Incidents demand flexibility, judgment, and real-time decision-making. Discover how to balance process with empowerment and foster a culture where responders can make effective choices under pressure.

Ashley Sawatsky

October 16, 2024

7 mins

5 Ways To Automate Incident Response With Slack

Stop juggling multiple tools during an incident response. Learn how you can automate incident management from start to finish using Slack

Iryna Iurchenko

October 14, 2024

4 mins

Incident Response Playbooks Made Easy: A Guide for Modern SREs

Reliability is a lot about being ready to respond in the mids of uncertainty. This guide highlights how playbooks can work as runway lights to help your responders land on an incident effectively. Learn how to design and maintain an incident response playbook.

Purvai Nanda

October 8, 2024

6 mins

The Ultimate Guide To Creating Better Incident Status Pages

Status pages are a way of driving trust with your users. Learn how to build a consistent status page strategy.

Andre Yang

October 4, 2024

6 mins

5 Reasons to Switch to a PagerDuty Alternative in 2024

PagerDuty faces criticism for its outdated interface, complex setup, and aggressive pricing tactics. Frustrated with PagerDuty, SRE teams are turning to alternatives. Explore the common shortcomings of the platform and how modern on-call solutions address them.

JP Cheung

October 1, 2024

6 mins

Managing Alert Fatigue: What I Wish I Knew When Starting as an SRE

Alert fatigue is a problem that every SRE faces—too many false alarms, duplicated alerts, and unnecessary noise can wreak havoc on your ability to respond effectively. This post outlines practical strategies for managing alert fatigue, from adjusting thresholds and automating triage to maintaining clear on-call schedules.

Andre King

September 27, 2024

5 mins

AI-Driven Incident Response: Best Practices for SREs

AI is transforming how teams handle incidents. Designed to super power responders, AI tools can unlock reduced MTTRs and improved communication. Learn best practices when implementing AI strategies in your incident management process.

Iryna Iurchenko

September 26, 2024

5 mins

Incident Management For Start-Ups: Best Practices To Get Started

With limited resources and a focus on growth, incident management can seem like a distraction for startups—but it’s essential for building trust and improving your product. This article explores best practices for setting up a lightweight but scalable incident response process that allows you to learn from each incident.

Ashley Sawatsky

September 20, 2024

6 mins

5 Proven Strategies to Reduce MTTR

Long-lasting downtimes can have costly consequences for your organization. By reducing your Mean Time to Resolution (MTTR), you limit potential revenue loss and reputational damage.Learn the best practices used by top SRE teams, from communication and automation to tracking the right data.