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May 2, 2024

On-Call

πŸ—οΈ Terraform + API Support for Rootly On-Call

πŸ—οΈ Terraform + API Support for Rootly On-Call

πŸ—οΈ Terraform + API Support for Rootly On-Call

Distributed ownership of services is essential for engineering teams operating at an enterprise scale. We already have a leading Terraform provider with over 380,000 downloads to achieve this.

Now, we’ve enhanced our Terraform provider with new data sources to support Rootly On-Call, enabling engineering teams to manage their on-call schedules and escalation policies directly in code.

This also makes it easy to test widespread changes to your Rootly configuration before you implement them, as you can configure your changes in Terraform and deploy to your test environment to ensure everything is working as intended before promoting changes to your production environment.

Learn more about Terraform and Rootly in the Terraform Help docs.

We’ve also enabled API support for Rootly On-Call, which unlocks deeper customization abilities. For example, using the API to automatically add new users to the on-call rotation for their team.

You can find all supported API endpoints here in our API documentation.

🌝 New & Improved

πŸ†• Introduced the ability to group on-call schedules into groups. This will come in handy when managing a large number of schedules.
πŸ†• Introduced the ability to trigger pages to Rootly On-Call directly from Datadog, Sentry, and Grafana alert events.
πŸ’… Added the ability to view multiple on-call schedules in a single calendar view.
πŸ’… Each schedule on the On-Call Schedules page displays the next on-call user.
πŸ› Fixed notification spamming issue experienced by a subset of organizations.
πŸ› Fixed intermittent formatting issue on page reloads.
πŸ› Fixed issue with status page selection dropdown not loading

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πŸ‘―β€β™€οΈ On-Call Shadowing

πŸ”Œ Generic Webhook Alert Source

πŸ”’ Lock Individual Workflows

πŸ¦β€β¬› Round Robin Escalation Policies

🚨 Alert Sources

πŸ”” Configurable On-Call Shift Reminders

πŸͺ„ Dynamic Forms

πŸ” Granular Role-Based Access Control Settings for On-Call

βœ‰οΈ Emails as an On-Call Alert Source

πŸ—“οΈ View Multiple On-Call Schedules Together

🀝 Partial Shift Overrides in Rootly On-Call

πŸ—οΈ Terraform + API Support for Rootly On-Call

πŸ¦‰ Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

πŸ”¦ Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

πŸ€– Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

πŸ“Š Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

πŸ”Œ The Rootly Plugin for Zendesk

πŸͺ„ Rootly Retrospectives

⚑ Command Palette: Lightning Fast Navigation with a Single Keyboard Command