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May 30, 2024

Users & Permissions

๐Ÿ” Granular Role-Based Access Control Settings for On-Call

๐Ÿ” Granular Role-Based Access Control Settings for On-Call

๐Ÿ” Granular Role-Based Access Control Settings for On-Call

Our Roles and Permissions settings make it easy to manage user permissions at a granular level through a simple UI or via your SSO/SCIM provider. If youโ€™ve wondered if we bring this same level of control to Rootly On-Call, the answer is yes!

Weโ€™ve created a full new set of permissions specifically for On-Call. In addition to the default roles of Admin and User, you can save any set of permissions as a New Role for consistency and ease. Not only can you control access to over 10 different pieces of On-Call functionality, you can specify between multiple access levels within each.

These settings are accessed in the same screen as your general Roles and Permissions (click your organization name/icon in the top left > Organization Settings > Roles and Permissions > On-Call). If youโ€™d like to use SCIM to manage permissions via your SSO provider, visit our help docs for instructions to set that up.

๐ŸŒ New & Improved

๐Ÿ†• Added rotation details to shift popover on the Edit Schedule screen. Now itโ€™s easier for admins to see which rotation each calendar block originated from.
๐Ÿ’… Saving an on-call schedule during editing will no longer reset the calendar view back to todayโ€™s date. This will save users the need to cycle back to where they left off.
๐Ÿ’… Last used filters on Escalations Policies page will persist after user navigates away and return to page.
๐Ÿ’… Expanded confirmation modals to appear in configuration drawers (in addition to incident forms). Now all forms and drawers will warn users if they attempt to leave without saving their updated inputs.
๐Ÿ› Fixed issue with converted incident channels not being able to display in triage status.
๐Ÿ› Fixed intermittent issue with ๐Ÿ“Œ emoji command not adding the pinned message to the incident timeline.
๐Ÿ› Fixed incorrect navigation of follow-up action items links.

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๐Ÿ”„ Reordering Escalation Paths

๐Ÿ“ Alert Notes

๐Ÿšจ New Alert Sources: Checkly and New Relic

๐Ÿ”Š Configurable Alert Volume

๐Ÿ”” Notify Slack Channel of Shift Changes

๐Ÿ“ฆ Customizable Alert Description

๐Ÿคณ View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

๐Ÿ˜… Alert Urgency

๐Ÿšจ New Alert Sources: Azure, CloudWatch, and Google Cloud

โ˜Ž๏ธ Live Call Routing

๐Ÿค‘ On-Call Pay Calculator

๐Ÿ’“ Heartbeats: Continuous System Monitoring

๐Ÿšจ Alert Grouping

๐Ÿค“ Smart Defaults for Google Meet & Zoom

๐Ÿงผ Redesigned Incident Announcement & Update Slack Blocks

๐Ÿ’… New Navigation Bar and Configuration UI

๐Ÿฅธ Sync On-Call Schedules with Slack User Groups

๐Ÿ•ต๏ธโ€โ™€๏ธ /rootly lookup: Find and Filter Recent Incidents in Slack

๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies

๐Ÿšจ Alert Sources

๐Ÿ”” Configurable On-Call Shift Reminders

๐Ÿช„ Dynamic Forms