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April 19, 2024

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๐ŸŽฌ New Full Platform Tour on Rootly.com

๐ŸŽฌ New Full Platform Tour on Rootly.com

๐ŸŽฌ New Full Platform Tour on Rootly.com

Allow us to re-introduce ourselves ๐Ÿ‘‹ Since the last full platform tour we recorded last year, we've completely overhauled the Rootly UI, released hundreds of new features including major launches like Rootly On-Call, AI, and Custom Retrospectives, and implemented countless UX improvements across the entire platform. We figured it was about time we caught you up with a fresh demo video of the entire product. Tune in to see Ashley demonstrate how to:

๐Ÿ’ฌ Create and manage incidents entirely from Slack
โœจ Resolve incidents faster with the magic of AI
โœ… Seamlessly track your tasks and follow-ups across tools
๐Ÿ”ฎ Transform post-incident learning with custom retrospectives
๐Ÿ“Š Explore incident data with metrics & dashboards
๐Ÿ“ฑ Receive alerts with actionable context in the Rootly mobile app

Watch the video here:


๐ŸŒ New & Improved

๐Ÿ†• You can now customize the timing of reminders for each retrospective step
๐Ÿ’… /rootly roles and /rootly assign can now both be used to assign incident roles.
๐Ÿ’… Added HTML support for retrospectives generated in Notion
๐Ÿ› Fixed run conditioning issue with retrospective steps
๐Ÿ› Fixed issue with retrospectives generated in Notion not retaining rich text formatting
๐Ÿ› Fixed incorrect user tagging when new user reopens a resolved incident

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๐Ÿšจ New Alert Sources: Checkly and New Relic

๐Ÿ”Š Configurable Alert Volume

๐Ÿ”” Notify Slack Channel of Shift Changes

๐Ÿ“ฆ Customizable Alert Description

๐Ÿคณ View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

๐Ÿ˜… Alert Urgency

๐Ÿšจ New Alert Sources: Azure, CloudWatch, and Google Cloud

โ˜Ž๏ธ Live Call Routing

๐Ÿค‘ On-Call Pay Calculator

๐Ÿ’“ Heartbeats: Continuous System Monitoring

๐Ÿšจ Alert Grouping

๐Ÿค“ Smart Defaults for Google Meet & Zoom

๐Ÿงผ Redesigned Incident Announcement & Update Slack Blocks

๐Ÿ’… New Navigation Bar and Configuration UI

๐Ÿฅธ Sync On-Call Schedules with Slack User Groups

๐Ÿ•ต๏ธโ€โ™€๏ธ /rootly lookup: Find and Filter Recent Incidents in Slack

๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies

๐Ÿšจ Alert Sources

๐Ÿ”” Configurable On-Call Shift Reminders

๐Ÿช„ Dynamic Forms

๐Ÿ” Granular Role-Based Access Control Settings for On-Call

โœ‰๏ธ Emails as an On-Call Alert Source