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August 25, 2022

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Incident Variable Explorer

Incident Variable Explorer

⛵ Incident Variable Explorer

Since our launch of incident variables (see changelog), they have quickly become an integral part of Rootly.

Customers leverage it today to build workflows, better automate communication, deep customization (e.g. rename incident title to Jira ticket number), and more. However, with 100s of options, knowing which ones to use and if they work can be confusing.

We are excited to launch our Incident Variable Explorer that makes as the name suggests browsing, exploring, and testing incident variables even easier.

  • Browse incident variable output on a per incident basis
  • Interactive incident variable preview to test and see example outputs based on incident selected
  • View all available incident variable options with context instead of scrolling through generic docs
  • Preview incident variable data for not only incidents but postmortems, action items, alerts, and pulses
  • View incident variable data for all integrations (e.g. {{ incident.jira_issue_url }})


🌝 New & Improved

  • 🆕 API endpoint for executing specific workflows
  • 🆕 Partial matching support for sources, labels, and payloads inside of workflows alerts and pulses
  • 🆕 Ability to define a name attribute in API key for easier identification
  • 🆕 Ability to sync Rootly incident title and events with PagerDuty incident title and status updates
  • 💅 Alert when /incident workflow example-command is ran outside of the automatically created incident channel
  • 💅 Additional education resources now live on Backstage Community repo
  • 💅 Ability to update custom fields in Update Incident workflow task
  • 💅 Freshly updated docs around our Statuspage.io integration
  • 💅 Additional incident variables for Google Meet
  • 🐛 Fixed issue where incident cause was not being attached to postmortems for some users
  • 🐛 Fixed issue where renaming workflow groups for alerts reset the incident kind
  • 🐛 Fixed issue where editing the incident channel Slack URL did not save
  • 🐛 Fixed issue where where filtering with JSON for events caused some webhook events to improperly filter
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👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

🔦 Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

📊 Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command