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July 20, 2022

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Manage Workflows via API, Terraform, and Pulumi

Manage Workflows via API, Terraform, and Pulumi

🧿 Manage Workflows via API, Terraform, & Pulumi

Rootly is the only enterprise-ready incident management platform that supports IaC via API, Terraform, and Pulumi.

Today, we are taking that one level further and enabling customers to manage workflows via API, Terraform, and Pulumi.

Workflows are at the heart of what makes Rootly able to be customized to encode each organizations individual incident processes.

Previously, managing these workflows (e.g. automatically create Jira ticket for on security board, invite infra team if SEV0, etc.) had to be done in our Web platform. This was manual and didn't align with how organizations were already leveraging IaC.

With the ability to now manage workflows through providers like Terraform, individual departments and teams can own workflow configuration without click-ops.

API

  • Docs with workflows support: here
  • Previous changelog release notes: here

Terraform

  • Docs with workflows support: here
  • Previous changelog release notes: here

Pulumi

  • Docs with workflows support: here
  • Previous changelog release notes: here


🌝 New & Improved

  • 🆕 Scheduled maintenance can be created from Slack using /incident maintenance, previously only available on Web platform
  • 🆕 Assigning action items to others easier in Slack by right clicking and selecting 👉 assign a user/team
  • 💅 Improvements to make tasks associated with playbooks more robust
  • 💅 General refactoring on our data model and configurations that improves overall loading and saving speeds
  • 💅 Adding action items on Web platform no longer require a refresh to populate
  • 🐛 Fixed issue where filters on alerts were not working for environments and services
  • 🐛 Fixed issue where export to CSV and JSON did not specify the title of the custom field
  • 🐛 Fixed issue where updating the organization page rendered a 500 despite data always being saved
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👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

🔦 Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

📊 Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command