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Google SREs are changing the game again: a breakdown of their new approach

Google SREs are redefining reliability practices with STAMP, addressing the limitations of traditional models as systems scale. Their approach highlights the need for system-wide hazard analysis.

Jorge Lainfiesta

January 8, 2025

7 mins

RescueOps - Ep. 4: Situation Awareness and Real-Time Tracking

Whether scaling a mountain or troubleshooting an outage, situational awareness and real-time tracking can help your team build resilience and minimize costly delays.

Claire Leverne

January 9, 2025

7 mins

RescueOps - Ep. 3: Checklists and Protocols Are Not Archaic

Whether you’re rescuing a lost hiker or debugging a critical outage, sticking to the basics gives you the clarity to handle chaos. The magic happens when protocols give you the headspace to innovate, adapt, and prevent the next crisis.

Claire Leverne

January 2, 2025

5 mins

RescueOps - Ep. 2: Communications Save Lives

Communication can be a lifesaver—whether on a snow-covered volcano or during a system outage. This post shares how lessons from Search and Rescue operations can enhance incident response in tech, ensuring that teamwork and trust keep chaos at bay.

Claire Leverne

December 20, 2024

6 mins

An Incident Lifecycle back in 2008

From human alerting chains to underpowered web servers, it was a far cry from today’s automation-driven incident management. Discover how far we’ve come in the evolution of monitoring and why delegating tasks to today’s tools can save you from burnout.

Stefan Kolesnikowicz

December 18, 2024

5 mins

New Blog Series: RescueOps

Search and rescue (SAR) operations and incident response have striking similarities. In this series, Claire dives into lessons SREs can learn from wildfire management ICSs.

Claire Leverne

December 13, 2024

6 mins

On-call Gift Guide for the Holidays

Eggnog and mistletoe? Not this year! Celebrate your on-call heroes with thoughtful, fun, and practical gifts tailored to every stage of an incident lifecycle.

Jorge Lainfiesta

December 9, 2024

5 mins

How to Run Effective Blameless Postmortems

Pointing fingers doesn’t solve incidents—it creates more problems. Blameless retrospectives replace blame with accountability and foster a culture of openness, learning, and innovation.

Andre Yang

December 4, 2024

6 mins

Do Dollars Make Sense for Incident Management?

Tying revenue metrics directly to incident management might feel logical but could be doing your business more harm than good. It’s time to rethink how we measure and manage outages.