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January 5, 2023

Others

Webhooks

Webhooks

🎣 Webhooks

Rootly is the only enterprise-ready incident management solution. Part of that is extensibility of our systems. We are excited to kick-off 2023 by launching Webhook support.

Support for a variety of webhook events.

  • Incident lifecycle (e.g. started, resolved, deleted, etc.)
  • Postmortem (e.g. published)
  • Alerts
  • Workflows (e.g. started, completed, failed, etc.)

Additionally, detailed audit trail of when the webhook was delivered, if it's successful or not, and the request/response payload is made available.

Create unlimited number of webhooks with the ability to easily toggle on/off.

Available to all customers at time of publishing. Found in Rootly.com > Configuration > Webhooks.

Read more about this in our documentation.


🌝 New & Improved

🆕 Workflow trigger event for slack_channel_converted
🆕 API call for scheduled maintenance
🆕 Incident variable for converting incident timeline events into a table format
💅 Incidents created from a PagerDuty alert will sync start time in Rootly with occurred at time in PagerDuty
💅 PagerDuty and Opsgenie incidents created by Rootly escalations are marked as resolved whenever Rootly incidents are resolved
🐛 Fixed issue where date picker on workflow triggers was not working
🐛 Fixed issue where clicking change start time on Web Platform incident creation was not working
🐛 Fixed issue where editing role permissions in RBAC was not working

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📝 Alert Notes

🚨 New Alert Sources: Checkly and New Relic

🔊 Configurable Alert Volume

🔔 Notify Slack Channel of Shift Changes

📦 Customizable Alert Description

🤳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

😅 Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

🤑 On-Call Pay Calculator

💓 Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

🤓 Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

💅 New Navigation Bar and Configuration UI

🥸 Sync On-Call Schedules with Slack User Groups

🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call