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January 5, 2023

Others

Webhooks

Webhooks

🎣 Webhooks

Rootly is the only enterprise-ready incident management solution. Part of that is extensibility of our systems. We are excited to kick-off 2023 by launching Webhook support.

Support for a variety of webhook events.

  • Incident lifecycle (e.g. started, resolved, deleted, etc.)
  • Postmortem (e.g. published)
  • Alerts
  • Workflows (e.g. started, completed, failed, etc.)

Additionally, detailed audit trail of when the webhook was delivered, if it's successful or not, and the request/response payload is made available.

Create unlimited number of webhooks with the ability to easily toggle on/off.

Available to all customers at time of publishing. Found in Rootly.com > Configuration > Webhooks.

Read more about this in our documentation.


🌝 New & Improved

🆕 Workflow trigger event for slack_channel_converted
🆕 API call for scheduled maintenance
🆕 Incident variable for converting incident timeline events into a table format
💅 Incidents created from a PagerDuty alert will sync start time in Rootly with occurred at time in PagerDuty
💅 PagerDuty and Opsgenie incidents created by Rootly escalations are marked as resolved whenever Rootly incidents are resolved
🐛 Fixed issue where date picker on workflow triggers was not working
🐛 Fixed issue where clicking change start time on Web Platform incident creation was not working
🐛 Fixed issue where editing role permissions in RBAC was not working

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🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

🔦 Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

📊 Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command

Rootly Terraformer: Seamlessly Bring Workflows From Rootly’s UI to Terraform