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July 13, 2023

Integrations

Rootly + Fivetran Data Connector Integration

Rootly + Fivetran Data Connector Integration

🔗 Rootly + Fivetran Data Connector Integration

Incident data provides valuable insights into the health of your business. Rootly provides plenty of built-in, customizable metrics right in the web platform, but for organizations that want to dive even deeper into their data, we recommend using a data connector to pull your Rootly data right into your centralized data location.

The Fivetran Rootly connector is a fully managed data integration for delivering real-time, efficient data replication from Rootly to your destination of choice. The ELT connector extracts a deep level of data from the source, replicates and loads that data in your centralized data warehouse or data lake, represented in an easy-to-navigate schema, where your analysts can easily access and query it alongside the rest of your organization's critical information.

See this quick setup guide for instructions on how to set up this data connector.

🌝 New & Improved

🆕 You can now use the Update a Google Doc task to update retrospective tasks and timelines in your own Google Doc templates
🆕 Action items manually exported to Jira are now accessible directly from the Rootly web UI
💅 Optimized response time on Export to Ticketing feature for a better user experience
💅 Improved retrospective timelines by removing distracting events such as user joining a Slack channel
💅 Removed query text on snapshot graphs retrieved from New Relic for a cleaner display
🐛 Fixed issue with auto-adding two identical code snippets on the Send Slack Block task
🐛 Fixed issue with the Subject field not being able to be left empty on Update a Zendesk Ticket task

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🚨 New Alert Sources: Checkly and New Relic

🔊 Configurable Alert Volume

🔔 Notify Slack Channel of Shift Changes

📦 Customizable Alert Description

🤳 View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

😅 Alert Urgency

🚨 New Alert Sources: Azure, CloudWatch, and Google Cloud

☎️ Live Call Routing

🤑 On-Call Pay Calculator

💓 Heartbeats: Continuous System Monitoring

🚨 Alert Grouping

🤓 Smart Defaults for Google Meet & Zoom

🧼 Redesigned Incident Announcement & Update Slack Blocks

💅 New Navigation Bar and Configuration UI

🥸 Sync On-Call Schedules with Slack User Groups

🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source