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December 1, 2022


Send Threaded Slack Messages via Workflows

Send Threaded Slack Messages via Workflows

🪡 Send Threaded Slack Messages via Workflows

Incident channels can quickly grow noisy with messages as you collaborate on resolving incidents.

To keep communications clean and focused, we are introducing the ability to send threaded Slack messages via workflows.

By being able to pick the visibility of how messages sent, less important ones such as simple updates do not need to be broadcasted to everyone.

Threaded messages can only be sent under original messages that Rootly had previously sent.

This can be configured in Workflows > Task > Send Slack Message or Send Slack Blocks.

🌝 New & Improved

🆕 Postman collection for Rootly API
🆕 Ability to trigger workflows via API
🆕 Ability to update custom fields on /incident update
💅 Azure AD integration added to Rootly website
💅 Enable and disable workflows colours are colourblind accessible
💅 Incidents displayed on metrics are hyperlinked for easier navigation
💅 Filter for incidents use and as a conditional and not or
🐛 Fixed issue where naming of workflow conditions were inconsistent
🐛 Fixed issue where metrics exports to PDF were formatted incorrectly
🐛 Fixed issue where Incident Causes were not showing up on postmortem tab
🐛 Fixed issue where unable to edit labels

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👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on

🔦 Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

📊 Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command