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December 1, 2022

Others

Send Threaded Slack Messages via Workflows

Send Threaded Slack Messages via Workflows

๐Ÿชก Send Threaded Slack Messages via Workflows

Incident channels can quickly grow noisy with messages as you collaborate on resolving incidents.

To keep communications clean and focused, we are introducing the ability to send threaded Slack messages via workflows.

By being able to pick the visibility of how messages sent, less important ones such as simple updates do not need to be broadcasted to everyone.

Threaded messages can only be sent under original messages that Rootly had previously sent.

This can be configured in Workflows > Task > Send Slack Message or Send Slack Blocks.


๐ŸŒ New & Improved

๐Ÿ†• Postman collection for Rootly API
๐Ÿ†• Ability to trigger workflows via API
๐Ÿ†• Ability to update custom fields on /incident update
๐Ÿ’… Azure AD integration added to Rootly website
๐Ÿ’… Enable and disable workflows colours are colourblind accessible
๐Ÿ’… Incidents displayed on metrics are hyperlinked for easier navigation
๐Ÿ’… Filter for incidents use and as a conditional and not or
๐Ÿ› Fixed issue where naming of workflow conditions were inconsistent
๐Ÿ› Fixed issue where metrics exports to PDF were formatted incorrectly
๐Ÿ› Fixed issue where Incident Causes were not showing up on postmortem tab
๐Ÿ› Fixed issue where unable to edit labels

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๐Ÿ”’ Severity based incident permissions

๐Ÿค– AI Meeting Bot for Incident Bridges

๐Ÿ”„ Reordering Escalation Paths

๐Ÿ“ Alert Notes

๐Ÿšจ New Alert Sources: Checkly and New Relic

๐Ÿ”Š Configurable Alert Volume

๐Ÿ”” Notify Slack Channel of Shift Changes

๐Ÿ“ฆ Customizable Alert Description

๐Ÿคณ View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

๐Ÿ˜… Alert Urgency

๐Ÿšจ New Alert Sources: Azure, CloudWatch, and Google Cloud

โ˜Ž๏ธ Live Call Routing

๐Ÿค‘ On-Call Pay Calculator

๐Ÿ’“ Heartbeats: Continuous System Monitoring

๐Ÿšจ Alert Grouping

๐Ÿค“ Smart Defaults for Google Meet & Zoom

๐Ÿงผ Redesigned Incident Announcement & Update Slack Blocks

๐Ÿ’… New Navigation Bar and Configuration UI

๐Ÿฅธ Sync On-Call Schedules with Slack User Groups

๐Ÿ•ต๏ธโ€โ™€๏ธ /rootly lookup: Find and Filter Recent Incidents in Slack

๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies

๐Ÿšจ Alert Sources