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October 28, 2022

Others

Workflow Groups and Folders

Workflow Groups and Folders

๐Ÿ—‚๏ธ Workflow Groups and Folders

Workflows sits at the heart of Rootly and allow companies to encode and automate their own unique incident management process into the tool.

They can be created generically (e.g. creating incident channels, Zoom bridge), specific to teams, incident types, severity levels, integrations, and more.

With numerous workflows to manage, we are introducing a better way to organize them with workflow groups.

  • Easy drag and drop between groups
  • Supported via Terraform
  • Pre-created groups for default, tutorial, and disabled workflows


๐ŸŒ New & Improved

๐Ÿ†• Rootly postmortems auto-save
๐Ÿ’… Infrastructure improvements on Rootly status pages to be more resilient
๐Ÿ’… Reworked a few confusing labels in workflow triggers to be more obvious what they do
๐Ÿ› Fixed issue where playbook tasks weren't populating in Slack
๐Ÿ› Fixed issue where related incidents were showing test incidents for some users
๐Ÿ› Fixed issue where customer logo was not showing up on custom email branding
๐Ÿ› Fixed issue where for some users said incidents had incorrectly elapsed one year

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๐Ÿ”’ Severity based incident permissions

๐Ÿค– AI Meeting Bot for Incident Bridges

๐Ÿ”„ Reordering Escalation Paths

๐Ÿ“ Alert Notes

๐Ÿšจ New Alert Sources: Checkly and New Relic

๐Ÿ”Š Configurable Alert Volume

๐Ÿ”” Notify Slack Channel of Shift Changes

๐Ÿ“ฆ Customizable Alert Description

๐Ÿคณ View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

๐Ÿ˜… Alert Urgency

๐Ÿšจ New Alert Sources: Azure, CloudWatch, and Google Cloud

โ˜Ž๏ธ Live Call Routing

๐Ÿค‘ On-Call Pay Calculator

๐Ÿ’“ Heartbeats: Continuous System Monitoring

๐Ÿšจ Alert Grouping

๐Ÿค“ Smart Defaults for Google Meet & Zoom

๐Ÿงผ Redesigned Incident Announcement & Update Slack Blocks

๐Ÿ’… New Navigation Bar and Configuration UI

๐Ÿฅธ Sync On-Call Schedules with Slack User Groups

๐Ÿ•ต๏ธโ€โ™€๏ธ /rootly lookup: Find and Filter Recent Incidents in Slack

๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies

๐Ÿšจ Alert Sources