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June 29, 2023

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SCIM Group Support: Access Control Made Easy at Enterprise Scale

SCIM Group Support: Access Control Made Easy at Enterprise Scale

🔑 SCIM Group Support: Access Control Made Easy at Enterprise Scale

We're thrilled to add SCIM group support to our growing suite of enterprise-friendly features. Whether you have a team of 10 or 10,000, you can onboard new Rootly users in your organization seamlessly by auto-assigning roles in Rootly based on their SCIM group membership, all from within any SCIM-compatible SSO platform (Okta, Azure AD, Google SSO, etc.). Want to ensure everyone in your customer support team can access Rootly as an observer? Or that every engineer has the ability to start an incident? Simply assign any of your SCIM groups a corresponding Rootly permission type.

Managing user permissions at a group level—typically corresponding to teams or business streams—is essential for businesses operating at enterprise scale, and SCIM (System for Cross-domain Identity Management) is the trusted standard for this secure access management. With SCIM group support, we're making it even easier for enterprises to onboard and manage their users simply and securely in one place.

Learn more about SCIM support in our help docs.


🌝 New & Improved

🆕 Users will receive automated emails from Rootly when their third-party integration tokens are nearing expiry
🆕 New {{incident.google_drive_parent_id}} liquid variable to reference the desired parent folder in Google drive for Google docs created automatically with Rootly workflows
💅 We've enhanced our integration with New Relic by allowing alerts to automatically create incidents in Rootly
💅 Updated incident titling logic to avoid duplicate incident titles
🐛 Fixed minor bug in Zendesk integration (fields can now be left empty when creating a new Zendesk ticket without reverting to the default placeholder text)

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👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

🔦 Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

📊 Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command