Get Rootly's Incident Communications Playbook

Don't let an incident catch you off guard - download our new Incident Comms Playbook for effective incident comms strategies!

By submitting this form, you agree to the Privacy Policy and Terms of Use and agree to sharing your information with Rootly and Google.

Back to Changelog
Back to Changelog

May 11, 2023

Metrics

Automated Dashboard Reports

Automated Dashboard Reports

๐Ÿ“Š Automated Dashboard Reports

Our Customizable Metrics Dashboards have been a popular hit for teams and executives to report on important data such as MTTR, number of high severity incidents, list of open action items, unpublished retrospectives, newly added users, etc. Now, you can have these reports automatically delivered to your inbox on a recurring schedule - saving you time and effort.

Here's what you can expect from this new feature:

  • Automated Reporting: You can configure dashboard reports to be generated and sent to email addresses on a predefined interval. This will save you time and ensure that you never miss an important update.

  • Multiple Downloadable Formats: Complete dashboard reports can be downloaded into PDFs for easy sharing. Individual widgets can be downloaded into PNG, JPG, PDF, JSON, or CSV to best suit your consumption needs.

  • Fully Configurable via Workflows: Automations to send out reports are configured in Workflows > Standalone, which can be called upon in other workflows. This gives you the flexibility to trigger report sending on a recurring schedule or on specific events (e.g. incident resolution).

We are excited to help you stay on top of your metrics and make data-driven decisions for your business. See it in action with this quick video.

๐ŸŒ New & Improved

๐Ÿ†• Introduced ability to dynamically display paging options based on the connected PagerDuty account plan, lower plans now show less options
๐Ÿ†• Added ability to only send Slack messages to new incident subscribers / participants - even if they are not already licensed Rootly users (e.g. an executive pokes their head in a few hours into an incident)
๐Ÿ’… Refined PagerDuty escalation logic to allow more granular paging options
๐Ÿ’… Improved query logic to reduce timeout occurrences on action item dialogs in Slack
๐Ÿ› Corrected link error when displaying internal playbooks in Slack
๐Ÿ› Fixed action item misalignment on Rootly Web UI

Previous post
Previous post
You are viewing the latestย post

๐Ÿ”’ Severity based incident permissions

๐Ÿค– AI Meeting Bot for Incident Bridges

๐Ÿ”„ Reordering Escalation Paths

๐Ÿ“ Alert Notes

๐Ÿšจ New Alert Sources: Checkly and New Relic

๐Ÿ”Š Configurable Alert Volume

๐Ÿ”” Notify Slack Channel of Shift Changes

๐Ÿ“ฆ Customizable Alert Description

๐Ÿคณ View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

๐Ÿ˜… Alert Urgency

๐Ÿšจ New Alert Sources: Azure, CloudWatch, and Google Cloud

โ˜Ž๏ธ Live Call Routing

๐Ÿค‘ On-Call Pay Calculator

๐Ÿ’“ Heartbeats: Continuous System Monitoring

๐Ÿšจ Alert Grouping

๐Ÿค“ Smart Defaults for Google Meet & Zoom

๐Ÿงผ Redesigned Incident Announcement & Update Slack Blocks

๐Ÿ’… New Navigation Bar and Configuration UI

๐Ÿฅธ Sync On-Call Schedules with Slack User Groups

๐Ÿ•ต๏ธโ€โ™€๏ธ /rootly lookup: Find and Filter Recent Incidents in Slack

๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies

๐Ÿšจ Alert Sources