🎟 Auto Create Incidents from Jira

We’re excited to announce that you can automatically declare incidents from Jira tickets.

Automatic Jira ticket creation has been one of the most heavily used workflows on Rootly. However, not all incident response operations run on the same procedures. Some teams might have existing processes that require issues to be reported directly in Jira first, but would still like to leverage Rootly to automatically spin up the necessary incident response process.

Teams can now listen for Jira events and decide to either programmatically declare incidents or manually triage them first, before kicking one off.

Getting started tutorial.

🌝 New & Improved

🆕 Ability to associate Rootly Services to PagerDuty Services to setup dynamic paging
🆕 Postmortem template and timeline in Notion is now cleaner, easier to read, and leverages native Notion elements
💅 Incidents can now be filtered by kind
💅 Workflows now supports IS SET, IS UNSET conditions
🐛 Fixed issue where status page incident timeline ordering was not displaying in reverse chronological order