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October 26, 2023

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Bulk Actions for Incidents and Workflows

Bulk Actions for Incidents and Workflows

🏎️ Bulk Actions for Incidents and Workflows

We recently announced our new bulk editing ability for tasks and follow-up items. Since then, we've expanded our bulk actions feature even further to cover editing incidents and workflows. This enhancement comes from our continuous effort to minimize repetitive tasks and streamline your management process. Here’s a breakdown of what you can easily accomplish using bulk actions:

Incidents Bulk Actions:
✔️ Quickly delete multiple incidents with ease
✔️ Set the status for multiple incidents at once
✔️ Adjust the severity level for multiple incidents simultaneously

Workflows Bulk Actions:
✔️ Delete workflows in bulk
✔️ Organize your workflows better by adding them to folders collectively
✔️ Enable or Disable multiple workflows at a time

🌝 New & Improved

🆕 Introduced the ability to filter by roles in the Members page.
🆕 Raw email addresses can now be entered directly into the Attendees field in the Create a Google Calendar Event workflow task
💅 Improved backend logic for exporting action items to Jira by not setting the Reporter value. This will help avoid potential conflicts with individual Jira project setups.
💅 Enhanced status page publishing logic to only allow private incidents to be published to private status pages.
🐛 Fixed issue with the previous attribute value being set to the new attribute value when updating an incident attribute to the same value.
🐛 Fixed issue with preset attendees not being able to be deleted from the Create a Google Calendar Event workflow task

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🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

🔦 Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

📊 Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command

Rootly Terraformer: Seamlessly Bring Workflows From Rootly’s UI to Terraform