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July 7, 2023


Less Noise, More Flexibility: New Slack Notification & Emoji Options

Less Noise, More Flexibility: New Slack Notification & Emoji Options

🙉 Less Noise, More Flexibility: New Slack Notification & Emoji Options

We heard your feedback and made some adjustments to provide greater control and flexibility around how you configure Rootly in Slack. All of these can be easily adjusted in your Slack integration settings page. Here’s what’s new:

You can now disable user tagging on default threaded updates, like automatic timeline events. This can be adjusted by toggling “Mention user on timeline events” on or off based on your preferences. This can reduce noise for incident responders, while still providing confirmation that automated actions have been completed successfully.

You’re also no longer required to use the default emojis to perform actions in your Slack integration—you can now assign any emoji you want to pin events to the timeline, create a task, or mark as a follow-up action item. You can even assign multiple emojis to perform these actions!

🌝 New & Improved

🆕 Introduced the ability to perform user lookup in workflows using a user’s name, email, or Slack ID
🆕 Naming of the downloaded retrospective PDF can now be dynamically set by altering the retrospective title
💅 Manual Export to Jira feature can now dynamically display required fields based on Jira Project Key and Issue Type
💅 Incident duration displayed on retrospectives are now displayed with a more detailed time (H:M:S)
🐛 Fixed inability to open dashboard reports sent by workflows
🐛 Fixed inability to provision custom roles using SCIM groups in Okta

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👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on

🔦 Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

📊 Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command