Get Rootly's Incident Communications Playbook

Don't let an incident catch you off guard - download our new Incident Comms Playbook for effective incident comms strategies!

By submitting this form, you agree to the Privacy Policy and Terms of Use and agree to sharing your information with Rootly and Google.

Back to Changelog
Back to Changelog

April 6, 2023

Others

Rootly Status Pages V2

Rootly Status Pages V2

๐Ÿ“ฏ Rootly Status Pages V2

We're excited to announce V2 of our wildly popular and native Rootly Status Page that is now more configurable and enterprise-ready.

The best way to get real-time updates on incident and system statuses. Organizations can proactively communicate to customers (or internally) to eliminate duplicate support requests, accurately display system health, showcase system reliability, and provide full transparency.

  • Fully synced service health status. Rootly will automatically mark any impacted service, as long as they are attached to a live incident. No longer need to manually update.
  • Show impacted 3rd party components. You can tap into 100s of third party components to display the status of mission-critical tools your service relies on like Twilio, Datadog, and AWS, etc.
  • Automate via workflows. Ability to auto-publish based on the status of the incident or any other conditions. Supports pre-templated messages and incident variables.
  • Public and Private pages. You might not want to use the same status page for your public audience (customers) as your internal leadership (employees). Now you donโ€™t have to.
  • Fit your brand. Organizations can match their page to fit their look and feel via custom domains, header/footer colors, logos, etc.
  • Display your uptime. Uptime for each system component over a configurable amount of time can be displayed to show system reliability.
  • Integrates directly with Statuspage.io. Import existing templates and subscribers directly from your Statuspage.io account. Can run both Rootly Status Pages and Statuspage.io at the same time without conflicts.
  • Publish directly from Slack. With the intuitive /incident statuspage Slack command. From Web navigate to Incidents > Status Page Timeline to update.
  • Unlimited subscribers. Supports email, phone, and RSS notification methods.

Get started by navigating to Rootly > Configuration > Status Page. Live for all customers!


๐ŸŒ New & Improved

๐Ÿ†• Auto Assign Role from On-Call Rotation workflow task can now be configured to assign on-calls based on PagerDuty services (previously only escalation policies)
๐Ÿ†• Alert workflows now support Update Action Item task
๐Ÿ’… Enhanced shortcut emojis to accept the same emoji but in all skin tones
๐Ÿ’… Sub-incidents have been added to Rootly retrospective templates
๐Ÿ› Expanded selectable date range on incident filter to extend past one year
๐Ÿ› Fixed alerts retrieval error on Attach Alerts form field

Previous post
Previous post
You are viewing the latestย post

๐Ÿ”’ Severity based incident permissions

๐Ÿค– AI Meeting Bot for Incident Bridges

๐Ÿ”„ Reordering Escalation Paths

๐Ÿ“ Alert Notes

๐Ÿšจ New Alert Sources: Checkly and New Relic

๐Ÿ”Š Configurable Alert Volume

๐Ÿ”” Notify Slack Channel of Shift Changes

๐Ÿ“ฆ Customizable Alert Description

๐Ÿคณ View Shifts, Create Overrides, and Escalate Alerts from Rootly Mobile

๐Ÿ˜… Alert Urgency

๐Ÿšจ New Alert Sources: Azure, CloudWatch, and Google Cloud

โ˜Ž๏ธ Live Call Routing

๐Ÿค‘ On-Call Pay Calculator

๐Ÿ’“ Heartbeats: Continuous System Monitoring

๐Ÿšจ Alert Grouping

๐Ÿค“ Smart Defaults for Google Meet & Zoom

๐Ÿงผ Redesigned Incident Announcement & Update Slack Blocks

๐Ÿ’… New Navigation Bar and Configuration UI

๐Ÿฅธ Sync On-Call Schedules with Slack User Groups

๐Ÿ•ต๏ธโ€โ™€๏ธ /rootly lookup: Find and Filter Recent Incidents in Slack

๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies

๐Ÿšจ Alert Sources