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April 6, 2023

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Rootly Status Pages V2

Rootly Status Pages V2

📯 Rootly Status Pages V2

We're excited to announce V2 of our wildly popular and native Rootly Status Page that is now more configurable and enterprise-ready.

The best way to get real-time updates on incident and system statuses. Organizations can proactively communicate to customers (or internally) to eliminate duplicate support requests, accurately display system health, showcase system reliability, and provide full transparency.

  • Fully synced service health status. Rootly will automatically mark any impacted service, as long as they are attached to a live incident. No longer need to manually update.
  • Show impacted 3rd party components. You can tap into 100s of third party components to display the status of mission-critical tools your service relies on like Twilio, Datadog, and AWS, etc.
  • Automate via workflows. Ability to auto-publish based on the status of the incident or any other conditions. Supports pre-templated messages and incident variables.
  • Public and Private pages. You might not want to use the same status page for your public audience (customers) as your internal leadership (employees). Now you don’t have to.
  • Fit your brand. Organizations can match their page to fit their look and feel via custom domains, header/footer colors, logos, etc.
  • Display your uptime. Uptime for each system component over a configurable amount of time can be displayed to show system reliability.
  • Integrates directly with Statuspage.io. Import existing templates and subscribers directly from your Statuspage.io account. Can run both Rootly Status Pages and Statuspage.io at the same time without conflicts.
  • Publish directly from Slack. With the intuitive /incident statuspage Slack command. From Web navigate to Incidents > Status Page Timeline to update.
  • Unlimited subscribers. Supports email, phone, and RSS notification methods.

Get started by navigating to Rootly > Configuration > Status Page. Live for all customers!


🌝 New & Improved

🆕 Auto Assign Role from On-Call Rotation workflow task can now be configured to assign on-calls based on PagerDuty services (previously only escalation policies)
🆕 Alert workflows now support Update Action Item task
💅 Enhanced shortcut emojis to accept the same emoji but in all skin tones
💅 Sub-incidents have been added to Rootly retrospective templates
🐛 Expanded selectable date range on incident filter to extend past one year
🐛 Fixed alerts retrieval error on Attach Alerts form field

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👯‍♀️ On-Call Shadowing

🔌 Generic Webhook Alert Source

🔒 Lock Individual Workflows

🐦‍⬛ Round Robin Escalation Policies

🚨 Alert Sources

🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

🔦 Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

📊 Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command