Beautiful and purpose-built incident management platform designed with industry best practices.
The fastest-growing companies trust Rootly
Alerts & Paging
Finally, consolidate on-call and incident response under one roof.
The only multi-cloud on-call solution, period
Seamlessly collaborate in Slack with full context post-page
All your alerts in one place
Rapid onboarding with best practice templates, shadow rotations, and more
So beautiful you won’t mind getting paged. ACK, escalate, bypass do not disturb and more from both iOS and Android
Manage schedules, escalations, and PTO aware overrides without the frustration, all within a beautiful intuitive interface that just makes sense
Migrate from PagerDuty faster than you can write fair pricing
Page beyond just “Services”
Not just a page. Rootly helps you orchestrate your incident response.
Automatically jump into a dedicated Slack channel and we’ll provide all relevant tools and responders in one place. No more paper checklists to even get started
Auto spin up incident Slack channels, Zoom, Jira tickets
Quickly investigate with triage incidents before escalating
Auto-invite and assemble responders in seconds
AI-detected related incidents and suggested next steps
Step-by-step guidance for any incident responder experience. You’ll never wonder what to do next. Consistency in any incident regardless who runs it.
Collaborate, assign roles, & automate regular updates
Beautiful status pages for effortless communication
Build powerful workflows in seconds from best practice templates or scratch
AI-guided troubleshooting tips, reminders, and nudges to keep incidents moving
Every incident is an unplanned investment opportunity. We’ll help you close the loop and unveil deeper insight, trends, and patterns you might have missed.
Skip copy-pasting forever with automatic incident timelines
Consistent and guided step-by-step retrospective process
AI-generated metrics in seconds built with plain english
AI-generated retrospective docs and forgotten follow-ups
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Like having your most experienced engineer in every incident.
Rootly AI unlocks 91% faster incident resolution.
The most popular Terraform provider with >400k downloads
Create endless possibilities. Connect to the largest library of integrations that your team is already using.
We scale with you at every stage of growth, ready when you are, from Series A to IPO+
Built to be your first incident management process with industry best practices and batteries included out of the box
Make incident response your competitive advantage. Introduce more consistency and start making the process your own
Battle-tested for the most demanding organizations. A perfect balance between enterprise-grade security, customization, flexibility, and ease of use
The largest, most regulated, and complex organizations turn to Rootly as the only enterprise-ready incident management platform
Simple, modern, and so easy non-engineers can use it. You are never left wondering what to do next.
From sign-up to first incident in under 5 minutes. Seriously.
Let Rootly handle the heavy lifting in educating new incident responders.
None or hacked together incident management process? Start fresh with confidence, knowing you are using industry best practices.
Backed by and in partnership with
Joanne H.
Engineering Director, Reliability Platform, Canva
We no longer need to have engineers maintaining an in-house solution - we could never catch up to the number of features Rootly was shipping, and the ongoing operational load was significant.
Scott K.
Engineering Manager, Replit
The single most impressive thing about Rootly is how fast they ship. At times we’ve reported a bug or feature request only to have it fixed live within 10-15 minutes.
Chris I.
Director of Engineering, Wealthsimple
We started focusing more on dedicated incident management solutions, like Rootly, FireHydrant, Incident.io, and a few more. In the end, Rootly was the option that best met our needs while providing the flexibility we needed as a high growth company.
Enoch L.
Site Reliability Engineer, Bolt
Working with Rootly feels like a partnership; as we continued to use their tool and found more use cases, our feature requests quickly found their way into (or, luckily for us, were already in) their backlog.
Verified User
Computer & Network Security
Rootly stood out as having the most number of integrations that are actually useful. It is simple, easy to use, yet highly customizable to your organization. We use it every time there is an active incident - in fact, we have made Rootly the starting point of our organization’s incident response process.
Colin F.
Incident & Problem Manager, Webflow
It provides us with data where there was none, allowed us to standardize our process, and has increased the automations that let our incident response team focus on responding and not on managing a third party product.
Joanne H.
Engineering Director, Reliability Platform, Canva
We no longer need to have engineers maintaining an in-house solution - we could never catch up to the number of features Rootly was shipping, and the ongoing operational load was significant.
Scott K.
Engineering Manager, Replit
The single most impressive thing about Rootly is how fast they ship. At times we’ve reported a bug or feature request only to have it fixed live within 10-15 minutes.
Chris I.
Director of Engineering, Wealthsimple
We started focusing more on dedicated incident management solutions, like Rootly, FireHydrant, Incident.io, and a few more. In the end, Rootly was the option that best met our needs while providing the flexibility we needed as a high growth company.
Enoch L.
Site Reliability Engineer, Bolt
Working with Rootly feels like a partnership; as we continued to use their tool and found more use cases, our feature requests quickly found their way into (or, luckily for us, were already in) their backlog.
Verified User
Computer & Network Security
Rootly stood out as having the most number of integrations that are actually useful. It is simple, easy to use, yet highly customizable to your organization. We use it every time there is an active incident - in fact, we have made Rootly the starting point of our organization’s incident response process.
Colin F.
Incident & Problem Manager, Webflow
It provides us with data where there was none, allowed us to standardize our process, and has increased the automations that let our incident response team focus on responding and not on managing a third party product.
Mark F.
Director of Engineering, Faire
Rootly adds simple automation to incident management without large process changes
Cory A.
Engineer, Flickr & Smugmug
Rootly has been a great partner to work with from the beginning. Rootly has always listened to our feedback.
Matthew M.
Senior Site Reliability Engineer, Upstart
With Rootly, incident spin-up time has been reduced from minutes to seconds and it covers over 90% of our needs. Overall, Rootly is the best tool currently available in the market.
Karl K.
Incident Engineer, Rush Street Interactive
Rootly has very clear and easy to use guidelines, helpful descriptions and that enables people with little to no previous experience in Incident Management to jump straight into creating their first incident!
Shane B.
Site Reliability Engineer, Roller Digital
Rootly allows us to focus on the issue at hand when we have an incident by removing a lot of the laborious tasks required when resolving an incident.
Verified User
Computer & Network Security
Their customer facing team are all friendly, easy going, and highly responsive. I would pick Rootly for their people alone.
Mark F.
Director of Engineering, Faire
Rootly adds simple automation to incident management without large process changes
Cory A.
Engineer, Flickr & Smugmug
Rootly has been a great partner to work with from the beginning. Rootly has always listened to our feedback.
Matthew M.
Senior Site Reliability Engineer, Upstart
With Rootly, incident spin-up time has been reduced from minutes to seconds and it covers over 90% of our needs. Overall, Rootly is the best tool currently available in the market.
Karl K.
Incident Engineer, Rush Street Interactive
Rootly has very clear and easy to use guidelines, helpful descriptions and that enables people with little to no previous experience in Incident Management to jump straight into creating their first incident!
Shane B.
Site Reliability Engineer, Roller Digital
Rootly allows us to focus on the issue at hand when we have an incident by removing a lot of the laborious tasks required when resolving an incident.
Verified User
Computer & Network Security
Their customer facing team are all friendly, easy going, and highly responsive. I would pick Rootly for their people alone.
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